dc44 is committed to providing a safe, fair, and enjoyable experience for every player across Bangladesh. We believe that gambling should always be a form of entertainment — never a source of financial stress or harm. This page explains the tools, resources, and policies we have in place to help you stay in control.
Every tool and policy on this page exists because we genuinely care about the wellbeing of our players — from Dhaka to Cox's Bazar, across all of Bangladesh.
Players who feel they need a break can request a self-exclusion period of 30 days, 90 days, 180 days, or permanently. During a self-exclusion period, your account is locked and you cannot deposit, wager, or access any game content on the dc44 platform.
Set a daily, weekly, or monthly deposit cap on your dc44 account to keep your spending within a budget you are comfortable with. Limits take effect immediately when reduced and can only be increased after a mandatory 7-day cooling-off period.
Need a short break without committing to full self-exclusion? dc44's time-out feature lets you pause your account for 24 hours, 48 hours, or up to 7 days. During this period all gambling activity is suspended and no marketing communications will be sent.
dc44 allows you to set a session duration reminder that alerts you when you have been playing for a specified length of time. These reminders encourage regular breaks and help you maintain a healthy perspective on your gaming sessions.
In addition to deposit controls, players can configure maximum wager-per-bet limits and weekly or monthly net-loss limits. Once a loss limit is reached, further wagering is automatically blocked for the remainder of the designated period.
dc44's reality check feature displays a periodic on-screen notification showing how long you have been logged in, how much you have wagered during that session, and your net result. This keeps you grounded in fact rather than in the heat of the moment.
All responsible gaming tools are accessible directly from your dc44 account settings. No third-party app is required. Changes to limits that increase protection take effect immediately.
Control exactly how much you can deposit into your dc44 account over any given period.
Take a short, structured break from gambling without permanently closing your account.
Request a longer break when you feel gambling is becoming a problem you cannot manage alone.
Cap the total amount you are willing to lose over a set period to protect your finances.
The questions on the right are based on recognised problem-gambling screening tools. They are not a clinical diagnosis — they are a prompt for honest self-reflection. If you answer "yes" to three or more of these questions, we strongly encourage you to contact our support team or reach out to a professional counselling service.
Recognising a problem early is the most important step. dc44's support team is available 24 hours a day, 7 days a week, and all conversations about responsible gaming are treated with complete confidentiality.
If you are in crisis or feel you cannot stop gambling, please contact dc44 support immediately via live chat. Self-exclusion can be activated within minutes.
Have you ever gambled with money that was intended to pay for essential bills, rent, food, or other household expenses?
Have you ever felt the need to gamble with increasing amounts of money in order to feel the same level of excitement as before?
Have you tried to cut back or stop gambling but found yourself unable to do so despite wanting to?
Have you felt restless, irritable, or anxious when you attempted to reduce or stop your gambling activity?
Have you lied to family members, friends, or colleagues about the time or money you spend on gambling?
Have you ever returned to gambling the day after a loss with the intent of winning back money you lost?
Has gambling caused significant problems in your relationships, work, education, or financial situation?
Problem gambling can develop gradually. Being aware of the early warning signs — in yourself or someone you care about — can make a significant difference.
dc44 operates strictly as an adults-only platform. All users must be 18 years of age or older to register an account, make a deposit, or participate in any form of gambling on the dc44 platform. This policy applies to all players across Bangladesh without exception — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other district.
During the registration process, dc44 collects date-of-birth information and reserves the right to request identity verification documents — including a National Identification Card (NID) or passport — to confirm that a player meets the minimum age requirement. Any account where the holder is found to be under 18 will be immediately suspended, all funds returned where legally permitted, and the matter escalated in accordance with our safeguarding obligations.
Parents and guardians are encouraged to make use of parental control software to prevent minors from accessing online gambling platforms. dc44 recommends tools such as Net Nanny and similar content-filtering applications for households in Bangladesh where minors may use shared devices.
Responsible gambling means engaging with casino games, sports betting, and other forms of gambling purely as entertainment — with a clear budget, a time limit, and the understanding that losses are a normal part of the experience. At dc44, we want every player to enjoy cricket betting, live casino tables, and slot games as a leisure activity, not as a financial strategy or an emotional crutch.
The core principles of responsible gambling are straightforward: only gamble with money you can comfortably afford to lose; set limits before you begin a session and stick to them; take regular breaks; do not gamble when you are feeling distressed, intoxicated, or under significant pressure; and never attempt to "win back" money you have already lost.
dc44 encourages all players to treat every deposit as the cost of entertainment. The goal of each session should be enjoyment — not profit. Responsible gaming keeps the experience fun and sustainable.
Requesting self-exclusion at dc44 is straightforward and can be completed quickly via our 24/7 live chat support. Simply open a live chat conversation and inform the support agent that you wish to activate self-exclusion. The agent will confirm your identity, explain the available exclusion periods, and activate your chosen exclusion immediately.
Once self-exclusion is active, dc44 will:
Players who have selected permanent self-exclusion may apply to have their account reviewed after a minimum of 12 months. Any such request requires written confirmation via email and will be subject to a mandatory review period before reinstatement is considered.
dc44 recognises that financial pressures are a very real concern for many players in Bangladesh. We strongly encourage all players to set a personal gambling budget — a fixed amount they are comfortable losing entirely — before each session. Using mobile payment methods like bKash, Nagad, or Rocket makes it easy to keep gambling funds separate from household finances by using a dedicated wallet or balance allocation for gaming activity only.
dc44's deposit limit tools are designed precisely to support this kind of disciplined approach. By setting a monthly deposit cap that reflects your entertainment budget — whether that is ৳500, ৳2,000, or ৳10,000 — you can enjoy the dc44 platform with confidence that your spending will never exceed what you have pre-approved for yourself.
Problem gambling does not only affect the individual — it can have a serious impact on families and close relationships. If you are concerned that someone in your family or social circle may have a gambling problem, dc44 encourages you to approach the subject with compassion rather than confrontation. Sharing factual information, expressing concern without blame, and encouraging the individual to seek help are the most effective first steps.
Family members may contact dc44 support to request that a player's account be reviewed for responsible gaming concerns. While dc44 is unable to disclose account details to third parties, we take all third-party safeguarding reports seriously and will conduct an internal review of the account in question.
You are never alone. dc44's support team is reachable around the clock. All responsible gaming enquiries are handled with full confidentiality and no judgement.
Speak to a dc44 responsible gaming agent instantly via our on-platform live chat. Available 24 hours a day, 7 days a week.
Available on dc44 PlatformSend a detailed email to our responsible gaming team. Responses are provided within 24 hours, seven days a week.
[email protected]Reach us directly via WhatsApp for urgent responsible gaming matters including immediate self-exclusion requests.
+880 1700 000000For formal self-exclusion or account closure requests, email [email protected] with your account username and chosen exclusion period.
Response within 24 hoursImportant: dc44 is an entertainment platform, not a financial service. If gambling is causing you distress or financial difficulty, please use our self-exclusion tools and seek professional support. All responsible gaming requests are actioned immediately by our team.
Now that you know how dc44 supports responsible gaming, explore our cricket betting markets, live casino tables, and slots — all within your personal limits and budget.